From websites to AI agents — and why your business needs to be ready

The way people find businesses online is changing faster than at any point in the last 25 years. Google’s own chief executive has described 2027 as “the year of the agents” — and the numbers already back it up: well over half of Google searches now end with no click at all. People type a question, read the answer AI gives them right there, and never visit a website.

If your business depends on being found online, that’s a big deal. So let’s break down what’s actually happening, and what it means for you.